FREE SHIPPING
We offer free shipping across India for all prepaid orders. For COD orders an additional fee of Rs. 150 is applicable.
1-DAY DISPATCH
We dispatch orders within 1-day.
5-9 DAYS DELIVERY
We usually take 5-9 working days depending on your location.
Delivery timelines:
Bangalore (Our home) 1-2 days
Metro’s 2-4 days
Other cities 4-5 days
High up North like Punjab, UP, J&K etc 5-7
14-DAY RETURNS
Items purchased from Aristobrat are eligible for returns or exchanges, if returned within 14 days of delivery.
FREE EXCHANGES
We accept exchanges free of cost. This means you wont be charged extra exchange the product(s). It's on us! We want your experience to be hassle-free.
NO QUESTIONS ASKED RETURNS
You can return the product if you don't like the fabric, color, fit or for any reason - We don't have a problem.
RETURNS & EXCHANGE PROCESS
-- Step 1:
Maintain good condition. Items must be returned unused, unwashed, unworn with all original tags attached. Make sure you put the item(s) back in the original package along with the invoice in the same way it was delivered.
-- Step 2:
Access our returns center & follow necessary steps.
-- Step 3:
Our team schedules a pick-up that should take up to 3-5 days. In case of a size exchange, our team ships the new size(s) in parallel. For a returns that result in refund the product would have to reach our facility for quality inspection.
SECOND EXCHANGES COME AT A COST
Second exchanges for the same order will not be free. We give you 2 options:
1. You can ship the product on your behalf or have it physically dropped off at our office (if you are Bangalore).
2. We have it picked up for a Flat fee of Rs. 150. Our team will send you a link to make the payment. The pickup will only be scheduled after payment has be completed.
EXCHANGING FOR SOMETHING ELSE?
In case of an exchange, you are also allowed to choose a different product. If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference else if it's less, the same can be refunded to you as store credit.
FULL CASH REFUND
Full Refund on return is applicable for Pre-paid orders to original source of payment.
REFUND TIMELINE
Refunds can take up to 7-10 working days for two valid reasons:
1. We have to wait for the product to reach our warehouse & pass quality inspection. We get products that are soiled, worn, washed & sometimes not get products that belong to us hence QC is mandatory :-)
2. Bank takes 24-48 hours to credit the money to your account.
Please be patient, your money is safe & you will receive what is owed to you. That's a promise!
NO CASH REFUND ON COD ORDERS
For COD orders refunds would be provided via store credit equivalent to the total order value which means no cash refunds to bank account. Store credits can be used to purchase anything from our store.
STORE CREDIT
Store credits are automatically applied to your account & can be applied during checkout. If you face any issue while applying store credit please write to wizards@aristobrat.in
FIRST ORDER
Ordering for the first time? Get 10% off by using code MY10 at checkout.
LOYAL CUSTOMER
Get 20% off by using code LOYALME on orders above INR 5000.
CALL
+91 88849 77008
Monday to Friday from 10.00 a.m to 5.00 p.m
wizards@aristobrat.in
We'll reply within 24 hours